Enquirer Consulting Group
Alloy Digital Buyer Map
Christopher Story | Alloy Digital | October 2026
As of 16 Oct 2026
Alloy Digital designs and builds custom digital products with a behavioral design approach: digital strategy, websites, apps, custom software, AI and machine learning, and search.
This page maps the kinds of organizations that buy that work, how many of them there are, and who usually signs off inside each one.
Where the buyers sit
Organizations that commission custom websites, apps and software, grouped the way your own work pages group them. Counts are firms, banded on purpose.
| Group | Organizations in the US | Under 20 staff | 20 to 99 | 100 to 499 | 500 or more |
|---|---|---|---|---|---|
| Insurance carriers | about 6,100 | about 4,900 | about 470 | about 310 | about 420 |
| Colleges and universities | about 2,500 | about 890 | about 380 | about 480 | about 740 |
| Hospitals and health systems | about 3,100 | about 360 | about 250 | about 1,200 | about 1,300 |
| Food and beverage manufacturers | about 37,000 | about 28,000 | about 6,500 | about 1,700 | about 770 |
| Electric utilities | about 2,400 | about 1,300 | about 690 | about 270 | about 140 |
| Tourism boards, airports and public agencies | no clean public count |
US firm counts by industry code, banded deliberately.
Who usually signs off
The person who signs and the people who shape the brief before it reaches them.
| Group | Usually signs | Shapes the brief |
|---|---|---|
| Insurance carriers | Chief Marketing Officer or VP of Digital | Director of Digital Experience, Head of Product |
| Colleges and universities | Vice President of Marketing and Communications, CIO | Director of Web Services, Enrollment Marketing Director |
| Hospitals and health systems | Chief Marketing Officer, CIO | Director of Digital Strategy, Patient Experience Director |
| Food and beverage manufacturers | VP of Marketing | Brand Director, E-commerce Manager, IT Director |
| Electric utilities | VP of Customer Experience, CIO | Director of Digital Channels, Communications Director |
| Tourism boards, airports and public agencies | Executive Director or Director of Marketing | Communications Manager, procurement office |
What each group tends to buy first
| Group | Common first project |
|---|---|
| Insurance carriers | Policyholder portal or quote journey redesign, accessible design for older users |
| Colleges and universities | Main site rebuild on a modern content platform, enrollment journeys |
| Hospitals and health systems | Patient-facing site and app, find-a-doctor and scheduling flows |
| Food and beverage manufacturers | Brand site, product finder, direct ordering |
| Electric utilities | Customer self-service app, outage and billing journeys |
| Tourism boards, airports and public agencies | Visitor content and search strategy, traveler information apps |
How the decision usually runs
In most of these groups marketing owns the brief and the budget for a website or content program, while IT signs off on anything that touches customer data, security or existing systems. Custom software and apps usually need both.
Insurers, health systems and utilities add a compliance or security review before contract. Universities often run a committee across marketing, admissions and IT.
Public agencies, airports and tourism boards usually buy through a published request for proposal, so being known to the marketing director before the bid opens matters more than the pitch itself.
Ten people to start with
The people who usually sign at the groups above, one a company. Work emails and phone numbers checked on Oct 16, 2026.
| Name | Role | Company | Where | Phone | |
|---|---|---|---|---|---|
| Karsten Russell-Wood | Chief Marketing Officer | Equum Medical | New York | karsten.russell-wood@equummedical.com | +1 410 409 7376 |
| Pinkesh Shah | Chief Marketing Officer | Institute of Product Leadership | Houston, TX | +1 248 390 7263 | |
| Laura Wakelam | Chief Marketing Officer | Daniels Health | Chicago, IL | lwakelam@danielshealth.com | +1 312 965 8149 |
| Lisa Perry | Fractional Chief Marketing Officer | Yosi Health | Los Angeles, CA | +1 310 230 7807 | |
| Randy Clunan | Chief Marketing Officer | Altior Healthcare | Scottsdale, AZ | rclunan@altiorhealthcare.com | +1 228 238 4059 |
| Christina Fleming | Chief Marketing Officer | National Health Care Associates | New York | +1 901 262 1562 | |
| Lisa Treat | Chief Marketing Officer | National Registry of Emergency Medical Technicians | Ann Arbor, MI | ltreat@nremt.org | +1 734 358 1450 |
| Chris Lane | Chief Marketing Officer | AR Kitchen | San Francisco, CA | chris@arkitchen.com | +1 408 458 6100 |
| Patrick Trinsey | Chief Marketing Officer | Reliance Matrix | Philadelphia, PA | patrick.trinsey@reliancematrix.com | +1 267 566 9174 |
| Jennifer Hertzog | Vice President of Marketing and Business Development Midatlantic | Marquis Health Consulting Services | Brick, NJ | jhertzog@mqshealth.com | +1 215 219 6427 |
Where to start
Lead marketing leaders with behavioral design
Use your published thinking as the door opener
Built from public federal registries and the company's own website, counts banded deliberately.
If a walk-through is useful, pick a time at cal.com/ecg.
Prepared by Ben Beattie, ben@enquirerconsulting.com.